Policy Officer, Transformation Implementation Office
Required Position
Full-Time Term Appointment until August 31, 2027
Responsibilities
The Transformation Program aims to provide the policies, and processes that best support the University’s academic and research mission. This involves creating processes that use modern technology to drive operational efficiency and reduce manual work. The Policy Officer is a key member of the Transformation Implementation Office (TIO), responsible for leading 黑料吃瓜不打烊’s policy planning, development, and implementation for the Transformation Program. Additionally, the Policy Officer will develop monitoring tools and management reports to ensure policy compliance.
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Working closely with the Transformation team, senior managers, and other key stakeholders, the Policy Officer reviews existing policies and creates new policies as required by the Transformation plan in the areas of Financial Services, Human Resources, Registrar Services and Student Affairs, and Information Technology. The Policy Officer leverages industry standards and leading practices in policy management and supporting systems to build knowledgeable staff capacity and promote good governance.
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- Review existing policies and create new policies and administrative procedures that reflect the changes in systems and processes required by 黑料吃瓜不打烊’s Transformation Program;
- Develop and implement change management plans for new or updated policies and administrative procedures, including creating training materials and workshops, FAQs, checklists, templates, etc.;
- Create standardized workflows and automated processes to maintain the University’s policy lifecycle, including notifying policy owners and managers when it is time to draft, review, or approve a policy;
- Implement a policy management framework/program platform and methodology to facilitate communication, training, and compliance with policies and administrative procedures;
- Ensure that employees are trained, knowledgeable, and have easy access to the appropriate policies as they are implemented;
- Store all up-to-date policies in a central location that is easy for employees to access and search;
- Work with managers and staff to create and maintain employee handbooks;
- Serve as a liaison between senior management and the Board of Governors on issues related to University administrative policies and procedures;
- Maintain a commitment to creating an equitable, diverse, and inclusive working environment; and
- Perform other duties as assigned.
Qualifications
- Undergraduate degree in Economics, Business/Public Administration, Commerce, or a related field. A Master’s degree is considered an asset;
- More than 5 years of experience in overseeing policy frameworks for large not-for-profit organizations (post-secondary preferred). Experience with restructuring programs is an asset;
- Proficient in the Microsoft Office suite, including Word, PowerPoint, and Excel;
- Understanding of relevant laws, regulations, and compliance requirements impacting policy development and implementation;
- Exceptional research, writing, and analytical skills, with the ability to create business documents;
- Excellent presentation skills, as well as strong planning and organizational abilities;
- Strong project management skills, with the ability to set priorities and identify areas requiring further research;
- Ability to collaborate with diverse stakeholders, including senior management, employees, and external parties;
- Understanding of risk assessment and mitigation strategies related to policy implementation;
- Good judgment and the ability to make timely decisions, set timelines, and meet deadlines; and
- Ability to work fluently (verbal and written) in both official languages, French and English, is required.
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The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.
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Applications will only be accepted through our online form.